Technology facilitates many processes, including access to services from the mobile in the same place where you are. Currently, many payments are made this way, without having to carry your wallet with you. Although this method is still not infallible and, sometimes, problems arise. Surely it has ever happened to you or you have witnessed it to someone close to you and even at the checkout of a store that now has to be paid. That moment of "I can't pay with my mobile It is often disturbing if you do not have money.
You can do many things with your mobile, including downloading the bank's application and making your transactions from there. Doing it this way gives you many advantages, but it is not always without problems. We will see some errors that you can run into.
The NFC is not activated and I cannot pay with my mobile
It is likely that when you go to pay you realize that your mobile is not linked to the point of sale. It is an error that you can fall into without realizing it and although you do not want to hinder the activity of others, you simply fall and you will have to take a moment to turn it on. Don't know where the option is? We tell you.
To enter the NFC settings from your mobile follow these steps:
- Opens "Settings” on your devices.
- Look where it says "device connections".
- Then go to “NFC” and hit“Activate".
From this moment you can continue making your payments, as long as you have an associated credit card.
To enter the quick settings Do the following:
- With your finger, swipe from top to bottom.
- The quick settings will be displayed immediately, among the options displayed you will find the NFC option.
- When you see the NFC you activate it and that's it!
- Now with this you can make your payments.
You don't have internet access
You already know that to make your payments you will need to have the application installed, but if you do not have Internet access, you simply will not be able to do anything and you will have to choose another alternative. It is essential that you have an Internet connection, search for available networks and connect to one of them.
Once you have a connection, you can pay with your mobile.
Using the wrong app
It is a very common mistake not using the app corresponding to the bank Thinking it's the right one, but it's not. When you have to install the application on your mobile, you must make sure that within the options are those of mobile expenses.
If you see that this option is not available you will have to check with your bank or visit their web portal Let's see if you can find the solution from there. Sometimes banks have an exclusive application to make mobile payments.
Your bank does not match the payment method
This is another of the scenarios in which you can find yourself, that your bank is not compatible with the payment method. Your bank must be support Google Wallet for Android or Apple Pay devices para iPhone, to make expenses on your mobile. Do not confuse the fact that your bank makes contactless payments (without contact) with making payments from your mobile. Both are different, just because you have one doesn't mean you also have the other.
How to enter the credit card in Google Wallet
To add your credit card to your Google Wallet you should do this:
- Enter the Google Wallet application and, in the lower right corner, click on “Add to Wallet".
- It will take you to a screen where you can add the card, you must choose the option "Payment Card”, which is the first one that appears.
- Click where it says “New credit or debit card” or choose one of those shown in the list.
- A kind of camera will open with the silhouette of a card, you must place the card so that the numbers are visible so that the wallet admits them.
- Once the above is done, you will be shown a screen where you will have to enter your data and those of the card.
- Then, you must accept the conditions of use.
- Next, set up a screen lock so that no one can access your wallet.
How to enter credit card to Apple Pay
This app is similar to the previous one, you will not need to download it because it is already integrated into the iOS system. These are the steps to enter your credit card:
- Enter the Wallet app and click on the button “+”, and add your data.
- Select whether you want to add a credit or debit card and follow the steps on the screen.
- A screen will open for you to take a picture of your card information or enter it by hand.
- You will probably have to choose the bank with which the card is associated and verify the bank information.
- If at this point you have problems, it is best to contact your bank.
Problems that do not have to do with the device
These are the most difficult problems to fix. For example your credit card has problems or is blocked and this is the reason why you cannot pay with your mobile. Although not everything can be due to failures with your mobile, it often happens that the point of sale of the trade presents problems. When this happens, there is nothing left but to pay for another alternative means.
That the app does not respond
The app will probably freeze and not respond, so the best option would be to restart the device or close the app and activate it again. This solution, although it is simple, may be the one that solves the problem. Sometimes this is the most efficient thing to do and you discover it after you have spent a long time trying options.
next time you say I can't pay with my mobileYou already know how to fix it.